Shipping & Delivery Policy

1. Service Delivery

All RealApex services are delivered digitally:

• Instant Access: Account activated immediately upon successful payment
• Cloud-Based: Access from anywhere with internet connection
• No Downloads Required: Web-based platform accessible via browser
• Mobile PWA: Install as mobile app for offline access

2. Onboarding & Setup

Get started with RealApex in minutes:

• Immediate Access: Login credentials sent via email within 5 minutes
• Quick Setup: Guided setup wizard for initial configuration
• Data Import: Tools to import your existing data
• Training Materials: Video tutorials and documentation available instantly
• Support: 24×7 support team available via chat and email

3. Service Availability

Platform accessibility:

• 24×7 Access: Available round the clock
• 99.9% Uptime: Highly reliable infrastructure
• Global CDN: Fast loading times across India
• Automatic Updates: New features delivered seamlessly

4. API Access & Integrations

For Enterprise plans:

• API keys delivered instantly upon request
• Integration documentation available in dashboard
• Webhook setup guides provided
• Developer support available

5. Communication Delivery

SMS, Email, and WhatsApp services:

• SMS: Delivered within seconds to Indian mobile numbers
• Email: Instant delivery to inbox
• WhatsApp: Real-time message delivery
• Notifications: Push notifications delivered immediately

6. Data Export

Export your data anytime:

• One-click export to CSV, Excel, or PDF
• Complete data backup available
• Reports generated and delivered instantly
• API access for programmatic data retrieval

7. Physical Documentation (If Applicable)

In rare cases where physical materials are needed:

• Custom contracts or agreements can be couriered
• Delivery within 3-7 business days within India
• Courier charges may apply for express delivery
• Tracking information provided

8. Contact Information